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    • Why does my AcerC720 show my wireless printer as offline? Printer works fine with Windows laptop

    Member Posts: 1 New User
    in 2014 Archives

    I set up my Acer C720 to print on my Brother MFC-L2700DW printer.  Worked fine for a day but then started showing the printer as being permanently off-line even though I can print wirelessly through my Windows computeer with no problem.  I have Googled the issue and it seems this is a pretty common problem with Chromebooks.  Any suggestions anyone?  

     

    Andrew

    Answers

    • ACE Posts: 35,874 Trailblazer

      The printer might be having troubles connecting with Google. From what I understand both the printer and your Chromebook need to have internet connectivity for the printing to work. Fairly often the printers don't handle router resets and such well.

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