Predator HD died, installed a new HD, how do I install Windows w/o media?

chrisadams
chrisadams Member Posts: 3 New User

My Predator G3620 Seagate ST2000DM001 died and I just bought a new one.  Question is... if Windows media was preinstalled on the dead drive, how do I install it on my new one?  The Microsoft license Key is on the side of my computer so good to go there... just don't have the media to install Windows 7 Home Prem OA. Help?

Answers

  • chrisadams
    chrisadams Member Posts: 3 New User

    BTW - I went to Microsoft to see if I could download it: http://www.microsoft.com/en-us/software-recovery

     

    I entered in the product Key and got the error:

     

    Unsupported Product

    The product key you entered appears to be for software that was pre-installed on a device.  Please contact the device manufacturer for software recovery options.

     

    So, OK Acer, what do I do?

  • Durand1981
    Durand1981 Member Posts: 9 New User

    I would suggest going to support with your serial or model number handy, and enquire via live chat.

  • chrisadams
    chrisadams Member Posts: 3 New User

    Thanks, tried that... reply is my PC (2.1 years old) is no longer under warranty.