Acer Aspire Switch not booting up...

marc1234
marc1234 Member Posts: 2 New User
edited March 2023 in 2015 Archives

Hello,
Help! My Acer Aspire Switch 10 is not booting up.
No power light with Mains/USB adapters.
No response using power button and volume down/up controls over 60 secs.
Can you help troubleshoot?
Many thanks for any help offered.

Answers

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    marc1234,

     

    With the AC adapter connected do you have any visible signs that the system is charging? If there is no sign that can mean that the AC adapter is defective or the system has a hardware issue that may require service at your nearest Acer repair center.

  • marc1234
    marc1234 Member Posts: 2 New User

    Thanks Justin,

     

    No visible signs of charging with the adaptor, it doesn't warm up and no visible signs with the usb charger either, looks like a hardware fault.

     

    Best regards,

     

    Marc

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    marc1234,

     

    I'd take the route of a bad ac adapter first, it might just be that, see if you can get that swapped.