Can I reinstall Microsoft office on Iconia W4 after doing a factory reset?

nontechhie
nontechhie Member Posts: 9 New User

Hi, I have n Acer Iconia W4 which has windows 8 and came with free Microsoft Office student 2013 installed. To activate the Microsoft Office I called a number and did it over the phone. Now part of my touchscreen isn't working so I want to try doing a factory reset to see if that fixes it. Will that erase my Microsoft Office?

If so, how would I get it back on the tablet? I can't remember the number I called to get it installed the first time...

Thank you

 

Answers

  • padgett
    padgett ACE Posts: 4,532 Pathfinder

    The W4 should have come with the Office activation code on a little sheet marked "Do Not Discard".

     

    What number you call depends on where you are. The US numbers can be found at https://support.microsoft.com/en-us/kb/326851/

  • nontechhie
    nontechhie Member Posts: 9 New User

    That is great, do you know where I can find the UK number to activate it?

    Thank you

  • billsey
    billsey ACE Posts: 34,313 Trailblazer

    It's a few years old, but this list might still work.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • nontechhie
    nontechhie Member Posts: 9 New User

    Thank you very much for that, I will try it tomorrow.

  • nontechhie
    nontechhie Member Posts: 9 New User

    Or rather, I will try it when I have worked out to do the factory reset on my Acer, and then let everyone know if the UK no. is up to date! Thank you!