Acer ES1-511 Touchpad stopped working after latest windows update.

sheepdog73
sheepdog73 Member Posts: 3 New User

I just updated my Acer ES1-511 notebook (Win 8.1 x64) and my touchpad stopped working after restart.

I went to the Acer driver website and reloaded the Elantech driver, rebooted, and same problem.

I went to the Acer driver website and reloaded the Intel I/O driver chipset, rebooted, and reloaded the Elantech driver.

Still no success.

 

Help. Laptop is of limited use without touchpad.

Best Answer

  • sheepdog73
    sheepdog73 Member Posts: 3 New User
    Answer ✓
    Go to the Acer download site for ES1-511 and get the I/O Drivers from Intel and reinstall this.
    us.Acer.com/ac/en/US/content/drivers/5345;-;Aspire %20ES1-511
    Be sure to select Win8.1 64-bit as OS.

Answers

  • phemyoung
    phemyoung Member Posts: 8

    Tinkerer

    Am facing same challenge too on same model...ES1-511. Any help yet?

  • sheepdog73
    sheepdog73 Member Posts: 3 New User
    I went to the Acer Support website and downloaded the original Intel chipset driver for this Acer model and reinstalled it. The chipset installer wanted to verify that I wanted to install an earlier version of the driver. I clicked OK and continued. Upon restart, the trackpad worked. This solved my problem.
    I hope this fix works for you also.
  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    this to prevent windows update to install drivers automatically

    http://www.microcentertech.com/tech_center/DB/read_article.php?faqid=./HowTos/HOW5006661B.htm

    I'm not an Acer employee.
  • phemyoung
    phemyoung Member Posts: 8

    Tinkerer

    Thanks man....it didnt work on my sys...

  • phemyoung
    phemyoung Member Posts: 8

    Tinkerer

    thanks man..it didnt work out.

  • sheepdog73
    sheepdog73 Member Posts: 3 New User
    Answer ✓
    Go to the Acer download site for ES1-511 and get the I/O Drivers from Intel and reinstall this.
    us.Acer.com/ac/en/US/content/drivers/5345;-;Aspire %20ES1-511
    Be sure to select Win8.1 64-bit as OS.
  • Mitya_2
    Mitya_2 Member Posts: 5

    Tinkerer

    This also affecetd my E3-112. Downloading the I/O Drivers and installing sorted it out. Thanks for the suggestion.

  • dragosmarian
    dragosmarian Member Posts: 1 New User

    It is the simplest solution and from what we try is alone, thanks man