Re: New to Acer Community?

julio99
julio99 Member Posts: 6 New User

   When I go to acer arcade and click the update button it gives me a download and it appears to start downloading the update and then I get a prompt that says " download incomplete " the download update is 4.1.8012. It is running 4.1.7501 at the moment. So what gives with this program???

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    I'm not an Acer employee.
  • julio99
    julio99 Member Posts: 6 New User

    I go to the site you provided the link for and it just says to notice the "ActiveX in the address bar I should just click install and it would install the Active X. First I don't use IE 11. I use Chrome. What the heck is wrong with these updates? I think I might just trash the Acer Arcade. It used to update all the time.

  • julio99
    julio99 Member Posts: 6 New User

    Still can't get acer arcade to update. Why doesn't the prompt in IE 11 pop up to install Active X when I go to the Cyberlink site? Is this the only way to update this app?