XB280HK Monitor

himikeyb
himikeyb Member Posts: 5 New User

Hi,

 

I'm mike - just purchased an XB280HK and first impressions are not happy. I can't get a refresh rate of over 24htz -can anyone help or advise. I'm running windows 8.1, asus rog hero motherboard with intel 4770k processor and 2 Asus GTX 980 ti oc strix GPU's in SLI.

 

thanks

Answers

  • Hi,

    I Dont think you'll find the settings for the monitor in the monitor itself, check here for more Information,. http://windows.microsoft.com/en-in/windows/correct-monitor-flicker-refresh-rate#1TC=windows-7
  • Jayrodathome
    Jayrodathome Member Posts: 1 New User
    I just got mine in as well and am having the same issue. When I first plugged it in it was at 60hz. But it was turning on and off every 10-20s seconds. So I moved it to a different display port and Now it won't go over 24hz.
    My video card is a r295x2 so should Be able to run it no problem.

    You can change the refresh rate from the driver control panel.

    Another issue is the OSD only works if connect to a source. I'm going to try on my Mac next.
  • himikeyb
    himikeyb Member Posts: 5 New User

    hi,

     

    No tried everything!!! if I go there 24hz is the only option. Tried drivers - of course this monitor doesn't appear in the drivers list so i have to chose something else and i've tried all of those as well!! Been in Nvidia controls - same there only shows 24hz no matter what res I choose.

     

    I'm at the end of my PATIENCE!!!! with this. Any more ideas please.

     

    jus plugged in my old monitor - an asus MW221U in DV-I - while a lower res it did come up with 60hz?

     

    cheers!!

  • himikeyb
    himikeyb Member Posts: 5 New User

    just tried to download the driver for the monitor. Comes in ZIP file - I hate these, but, stored in the correct location and selected have disk in windows - selected the file on HDD, but windows states" Driber not digitally signed" therefore won't work

     

    I've just about had it with this monitor - does anyone want it!!

  • blahbla
    blahbla Member Posts: 1 New User

    I got the monitor drivers installed and it now displays Acer XB280HK, but I didn't get any more options than 24hz for all modes under my monitor properties. Smiley Sad

  • Egodeus
    Egodeus Member Posts: 1 New User

    Hey, I actually registered just to answer to Jayrodathome on this.

     

    I ran into exactly the same problem, with 60Hz working somewhat, but with long (~1 second) blackouts but 24Hz working without problem.

     

    I thought it was my GPU being not up to the requirements of running a larger screen, but then today, just for a lark, I tried switching the DisplayPort cable I used to connect the display to my computer.

     

    I had previously used a FujiTech 2 meter cable, And now switched to the one that came with the screen, about 1.5 meters in length, and suddenly I'm able to drive the screen at 60Hz without any problems.

     

    This is the first time I've run into cable based problems on supposedly digital inputs such as the DP, but apparently not all cables are created equal. Try switching the cable to a new, and possibly a slightly shorter, one.

  • SSusslin
    SSusslin Member Posts: 1 New User

    Has anyone had any luck with a retina MacBook Pro? I have a mid-2012, and I can't seem to get a refresh rate over 24Hz using the Thunderbolt connector, via a miniDP -> DP cable.

     

    Is it just not possible with this rMBP model? 

     

    I was able to find this page @ apple.com but it's unclear to me whether this applies to the Thunderbolt connector, or the HDMI. 

     

    https://support.apple.com/en-us/HT202856

     

    Thanks in advance

  • FPU_
    FPU_ Member Posts: 1 New User

    Did using the original cable fix the issue then?

     

    Is there still a screen blanking issue or is it fixed?

     

    Looking to buy.

  • Vandragorax
    Vandragorax Member Posts: 124 Die Hard WiFi Icon

    Hi guys,

     

    It is important to avoid low quality DisplayPort cables to prevent unexpected video or audio problems, and sometimes even system power-up problems.  Always buy cables from a reputable computer system or accessory brand.  Or safer yet, buy a cable that is DisplayPort certified. 

     

    DisplayPort certified cables are listed here.

     

    You should also always use the shortest possible cable for your setup, as signals such as video and audio can degrade over the length of a cable (related to outside interference, or cables which aren't properly shielded to save money and make them cheaper).  The shorter the cable, the less likely signal degradation will take place over the length of it.

     

    It is almost certainly the cable causing your problems in this case, the worse quality the cable is, the more likely you are to have video problems such as not reaching certain refresh rates.  Your option here is to try various different cables until you find one that can cope with the signal bandwidth.

     

    This is almost certainly NOT a problem with the monitor itself.

     

    Vand.