Just recieved new Acer Predator yesterday, suddenly horrible frequent lag. . . please help?

flanjoe
flanjoe Member Posts: 2 New User

So I just bought an Acer Predator AG3-605-UR2F from Newegg.com, pre-installed with Windows 8, and recieved it in the mail yesterday. It was working great until this morning, and now every time I boot up the PC it works fine for about 20-40 minutes, then this awful stuttering lag starts and doesn't stop until I reboot! It happens in intervals, every couple seconds, and any sound that's playing during the lag turns to this awful grinding glitchy sound. Even after I turn off all my applications it's still there, and it seems to get worse if i'm watching videos or in a skype call.

 

I can't seem to find any answers online, and I don't know why a completely new computer would be acting this way? Any help at all would be appreciated!

 

Edit: The lag seems to go away for a while if I unplug my mouse and keyboard and then plug them back in, also my keyboard seems to be having some kind of connectivity issues upon startup? I'm not sure if it's related but it's the only other actual problem i've run into.

Best Answer

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Answer ✓
    Or try this:Ctrl-Alt-Del to load Task Manager
    Scroll down and look under Background Processes to find 'Intel(r) Technology Access Service'
    Right click and choose 'End Task'.
    I'm not an Acer employee.

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Yes.
    Know problem after microsoft updates of 11/3.
    Microsoft is aware of the issue and investigating, we need to wait a fix from microsoft or revert to a system restore before 11/3
    I'm not an Acer employee.
  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Answer ✓
    Or try this:Ctrl-Alt-Del to load Task Manager
    Scroll down and look under Background Processes to find 'Intel(r) Technology Access Service'
    Right click and choose 'End Task'.
    I'm not an Acer employee.
  • flanjoe
    flanjoe Member Posts: 2 New User

    Thanks, the task manager thing worked for me!