My Iconia Tab8 A1-840 crashes

BobVin
BobVin Member Posts: 3 New User

My Tab8 shuts down w/o warning. This is my second tablet due to crashing two weeks after receiving as Xmas gift. Crashes for no reason but I was able to restart properly using start button, then one day it wouldn't re-start again. I traded it in for a new exact Tab model at the store. Now my new one does the same exact problem along with my google+ stopping. Can anyone pls help!

 

Best Answer

Answers

  • BobVin
    BobVin Member Posts: 3 New User

     Yes ( knock on wood ) the solution of holding the power in for 30 sec, followed by the normal power up procedure seems to have corrected my problem this last time. Thank you for your super quick response to my problem within minutes. 

     However, now I have a problem with google+ crashing. More than several, many times a day my Iconia Tab8 A1-840 google+ crashes with the message " Unfortunately, Google+ has stopped ". I've reported the problem to Google+ each time but I'm not even sure they're being sent because it crashes when I hit send. Has anyone else reported this problem?

     Thanks again - 

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    try this:

    settings/apps

    swipe to left until all tab

    scroll down until you find Google+

    tap it

    now tap on Clear data

     

    check if crashes are fixed

    I'm not an Acer employee.
  • BobVin
    BobVin Member Posts: 3 New User

     ???? So far your solution to my google+ crash problem is working GREAT !!  The crashing approx every 10 minutes was really beginning to test ones patience. Thanks for your help. 

     

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    You welcome. Smiley Happy

    I'm not an Acer employee.