help me with my acer liquid v360

shirls30
shirls30 Member Posts: 4 New User
i have a acer liquid e2 v360 and it was working perfect until today when i put him on mine display was black and stays that way I have only a bleu light when its on mine pc of loader.. ive tride to recovey it and boot but he dont show anything please help me..?????? gr shirls

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    take off battery, plug ac charger and press power button, then disconnect the ac charger, put back the battery, connect ac charger and check if battery animation starts.

    if so , wait 10 minutes then press the power button.

     

    if battery animation not start, take off battery again, put it back, press power button and then connect the ac charger.

     

    if this fail too.....i can't help you further.

    I'm not an Acer employee.
  • shirls30
    shirls30 Member Posts: 4 New User

    thnx im gonna try it now

     

  • shirls30
    shirls30 Member Posts: 4 New User

    i have try it and no results Smiley Frustrated

    and a firmware or so or conect with other phone or so

    pfff ive got this phone  a month

    i try anything..

    help??

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    if you are still under warranty, give Acer support service a call or contact your seller.

    I'm not an Acer employee.
  • shirls30
    shirls30 Member Posts: 4 New User

    iam not it was a pressent

    but the bleu light is gone en when i put my phone on mine pc then it start to glow...

    i even put mij battery in the freezer for night

    but nothing Robot Mad