Drivers page down?

StoneRyno
StoneRyno Member Posts: 39 New User

I'm trying to access the downloads area for my w700p but I keep getting the message "Service not available". This is very frustrating as I need something off that page. Is there a way to direct access the page bypassing that let the website figure out where to send you based on your input from any of the three options on the page? I get the feeling the ulitity on the page is broken or something.

Answers

  • billsey
    billsey ACE Posts: 34,584 Trailblazer

    I was seeing this earlier in the day as well. I'm guessing they were working on the background database. Seems to be up and running fine now though.

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  • StoneRyno
    StoneRyno Member Posts: 39 New User

    There must be some sort of internal issue with that section of the site. I managed to get some of the files downloaded but now it keeps giving that message again. It will load the initial win8 page but not the 8.1 stuff that I need to download. As there are newer versions than there were listed for 8. I'll keep trying but I think acer needs to investigate that part of the site and fix whatever is wrong with it.

  • padgett
    padgett ACE Posts: 4,532 Pathfinder

    Are you using Internet Explorer ? If so try Firefox or Chrome. IE seems to have some short timeouts particularly IE11.

  • austinmiller
    austinmiller Member Posts: 1 New User

    This must be happening again. I've tried every browser in the universe and 211 different computers. All I want to do, All I want to doooooooooooooooo is get this laptop working. Please help because Acer sucks. They won't even talk to you about their crappy website if your laptop is not under warranty. 

  • billsey
    billsey ACE Posts: 34,584 Trailblazer

    I believe they've been having some glitches with some of the server farms the last couple of days. Give it a while and try again.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    Please check the website again, the pages are loading for me this morning.