A1-810 KitKat update locked up wifes tablet

lfdorries
lfdorries Member Posts: 3 New User

Well her tablet said there was a update. It went from Jelly Bean to KitKat. and has not worked since then. At first it would boot up and run, but kept shutting off. Also the camera stopped working. Then it decied to not go any further than a boot loop,would show the second Acer screen and not go any farther.

So I tried to wipe data/factory reset. Which didn't work

It was stuck on the first Acer screen, and no further.

So I tried to find OE operating system and put on sd card and install from there. Still no luck

 

Can somebody tell me how to get my wifes tablet back to working ?

 

Why would Acer let a KitKat update be installed, on a tablet that turns it inmto a paper weight ?

 

 

HELP

Answers

  • spiderx
    spiderx Member Posts: 6 New User

    The same thing happened to mine! It was fine untill I did the update now it just loops on power up

     

    Can anyone help?

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    if you both tried the factory reset/wipe data and also the SD udpate from the support website, i would suggest you to contact the Acer support service if still under warranty.

    I'm not an Acer employee.
  • lfdorries
    lfdorries Member Posts: 3 New User

    Well I downloaded the zip file. Got it to install, then partway thru is shut off and now it just beginsto startup, buzzes, vibrates, no logo screen, shuts off then does it again and again and again...................................................................................

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    which version did you download?

    I'm not an Acer employee.
  • lfdorries
    lfdorries Member Posts: 3 New User

    OS_Acer_Acer.AV0K0.A1-810.RV0BRC02.PA.CUS1_A44K_A

     

    It was in the process of installing and was working okay. Started reinstalling the backups from the online site. Then just totally messed up ?

     

    I give up and will buy her a new one tonight, if I can get it running I will sell it or use it at work.........