AcerNav on E700

urband
urband Member Posts: 10 New User

Hi all,

 

I'm not sure if this is the right place to ask but am going to try anyhow. I just bought a new Acer Liquid E700 and I am not able to install AcerNav on it. Needless to mention that I installed all the existing system updates and everything is up to date. I however still get: This app is incompatible with all of your devices.

 

How can I get it on my phone?

 

Thanks

 

D.

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    is not already installed on your device?

     

    on which country do you live?

    I'm not an Acer employee.
  • urband
    urband Member Posts: 10 New User

    Nope, it wasn't. I am from Slovakia.

     

    D.

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    please report build version:

    settings/about phone/build version

    I'm not an Acer employee.
  • urband
    urband Member Posts: 10 New User

    I'm attaching a screenshotScreenshot_2015-02-13-15-47-48.png

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    i will check my father E700 but i remember that Acer nav was installed by default.

    His Build is WWW_GEN1

     

    so i suspect that Acer nav probably is supported only on some builds, i will ask to Acer tech.

    I'm not an Acer employee.
  • urband
    urband Member Posts: 10 New User

    Many thanks,

     

    that was one of the reasons I bought the phone - Free TomTom navigation so I would really like to have it if possible.

     

    D.

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    i asked....waiting for an answer. Smiley Happy

    I'm not an Acer employee.
  • urband
    urband Member Posts: 10 New User

    Hi,

     

    any answers from them?

     

    Thanks


    D.

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Not yet, they will post here when the information will be available.
    I'm not an Acer employee.
  • urband
    urband Member Posts: 10 New User

    Ok, thanks...

  • urband
    urband Member Posts: 10 New User

    It sees they're not very responsove Smiley Sad How fast do they usually reply?

     

    Thanks

     

    D.

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    it depends.

    2-3 days up to 2 weeks

    I'm not an Acer employee.
  • urband
    urband Member Posts: 10 New User

    I think they went for the 2 weeks option in this case Smiley Very HappySmiley Very HappySmiley Very Happy

  • urband
    urband Member Posts: 10 New User

    Hi,

     

    I still don't have any reply... Can you give me a contact or something?

     

    Thanks

     

    D.

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    i think they will answer this week, past week was chinese new year. Smiley Happy

     

    hold tight

    I'm not an Acer employee.
  • urband
    urband Member Posts: 10 New User

    Aah, ok, let's hope then Smiley Happy

     

    Thanks

     

    D.