acer iconia w4-820 - issues with control panel and refresh your pc without affecting your files

catable
catable Member Posts: 2 New User

all of a sudden my contro panel stopped working.  Tried system recovery but that does not work.  Try refresh your pc without affecting your files, click get started, it starts  and then says "Insert Media , some files are missing.  Your windows installation or reovery media will provide these files."  only option to click is cancel.  What media is it talking about since tablet has no dvd/cd drive?  Let me know if you have ways to resolve these issues.  Thank you.

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