W4-820 freezes time to time

vitasam
vitasam Member Posts: 25 Enthusiast WiFi Icon

Hello,

I just noticed that my Windows 8.1 W4-820 tablet 'freezes' sometimes: e.g. Metro user interface keeps the response, but the rest of applications take ages to open (emai client, Internet explorer, even Settings). During this time it is barely possible to start  the Task Manager in order to see is there any 'bad' process running.

 

Has someone found similar issues?

 

Best Answer

  • vitasam
    vitasam Member Posts: 25 Enthusiast WiFi Icon
    Answer ✓

    Hello,

     

    thanks for the point! I've downloaded 1.16 drivers and installed it. Setup program noticed that drivers in a system "newer or the same", but I decided to go ahead.

    Installation took literally about 40 minutes (very slowly - it was like PC became 100 times slower), however ended up with some errors.

     

    Finally I gave up and initiated a full Factory Reset through Acer Recovery Management. Have no idea, what was a problem. Lets see how it will be after the reset.

Answers

  • sweetkiller
    sweetkiller Member Posts: 9 New User

    Hello there!

     

    I did notice it happening couple of times. But since i upgraded the drivers and the firmware using this link : http://us.acer.com/ac/en/US/content/drivers    -- download the 1.16 package, extract it and run setup.exe as administrator.

     

    I dont find issues any more. Just had occasional lags with the onscreen keyboard but other than that everything runs smooth. Also having an amazing 9-10 hour battery life.

     

    Thanks !

  • vitasam
    vitasam Member Posts: 25 Enthusiast WiFi Icon
    Answer ✓

    Hello,

     

    thanks for the point! I've downloaded 1.16 drivers and installed it. Setup program noticed that drivers in a system "newer or the same", but I decided to go ahead.

    Installation took literally about 40 minutes (very slowly - it was like PC became 100 times slower), however ended up with some errors.

     

    Finally I gave up and initiated a full Factory Reset through Acer Recovery Management. Have no idea, what was a problem. Lets see how it will be after the reset.

  • sweetkiller
    sweetkiller Member Posts: 9 New User

    I hope it works for u after the reset.. Smiley Happy

  • vitasam
    vitasam Member Posts: 25 Enthusiast WiFi Icon

    Yep, everything seems Ok now. Well it is a brand new system after the full factory reset Smiley Happy

  • sweetkiller
    sweetkiller Member Posts: 9 New User

    I m glad it worked.. could have been some rogue applications or virus hogging ur memory and hindering performance.. 

    Enjoy your new tab ????Smiley Wink