my acer h340 worked with my windows xp computer. Now it can't be accessed by my new windows 7 unit

hexagram
hexagram Member Posts: 4 New User

I replaced my windows xp machine with a new hp desktop running windows 7 and now I can't see my h340 on the network.  Is this because of the change to the operating system of my computer and, if so, what do I do about it?

Answers

  • Ryanrr
    Ryanrr Member Posts: 831 Practitioner WiFi Icon

    If you have changed computers, then you would need to run the provided setup disc on your new computer so it can have access to the H340 home server.

  • hexagram
    hexagram Member Posts: 4 New User

    I have tried that.  It will not install because it my computer cannot see the home server, even though the home server is connected to the LAN in my home.  I get this message:

     

     

    "Home server not found."

     

     

     

  • hexagram
    hexagram Member Posts: 4 New User

    I did that and the installation stops when it says that it cannot find my home server on the network, notwithstanding that the server is online.