Iconia W4 Front Cam Not Working

ashar
ashar Member Posts: 1 New User

Hello,

 

I just got my Acer Iconia W4-820-NTL31AA004. Everything was great at first. But after about a day, the front cam no longer works. I can use the back cam, but the front cam only shows a blank screen in any camera app. In the device manager, there is Intel 2400 under imaging devices and OV2722 and 0V5693 under System devices.

 

What I did was

 

1) Uninstall default Acer softwares

2) Update Windows

 

I dont know what caused the camera failure from the above two things I did. I uninstalled as many Windows updates as I could from the ones that I had installed. I can't refresh or reset the device as I dont have an OTG cable or USB CD ROM.

Answers

  • Plastixx
    Plastixx Member Posts: 66 Enthusiast WiFi Icon

    The latest driver from windows update breaks the camera. Unistall the driver and install the one from the Acer driver package.

  • sugarmurali
    sugarmurali Member Posts: 1 New User

    I'm also facing the same issue with secondary camera.... Proper resolution would be greatly appreciated....

  • SandeepRS
    SandeepRS Member Posts: 1 New User

    OV2722 = Front Camera Sensor

     

    OV5693 = Rear Camera Sensor

     

    In Skype,

     

    Go To --> Tools --> Options --> Video Settings --> Select Webcam OV2722 

     

    Once you save, Skype will work properly.