Acer Aspire E1-572G - Problem after updating AMD driver

Chesnoiu
Chesnoiu Member Posts: 3 New User
in 2016 Archives

Hi guys!

 

After updating to the latest driver(14.12) for my R7 M265 gpu, I suddenly find myself encountering a pretty stupid issue.

 

Upon attempting to shut down my laptop, you could say that the action isn't completely fulfilled. Screen shuts down, but other lights and USB stuff still stay powered. 

 

Also, after a sleeping period of more than 2-3 minutes I'd guess, the laptop fails to come back to life, just stays in its coma..

 

What is there to do? Any advice is much appreciated !

Best Answer

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Answer ✓

     Was the latest driver from Acer website?

     

    if not, sometimes generic drivers can have some bad behaviour if not customised.

    I'm not an Acer employee.

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    Revert back to previous drivers.

     

    go to device manager, select display adapters, double click on your GPU, click on drivers tab, then select roll back driver.

    I'm not an Acer employee.
  • Chesnoiu
    Chesnoiu Member Posts: 3 New User
    Considered that, though I wished there'd had been an option that would let me have the update.. Alright, thank you very much.
  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Answer ✓

     Was the latest driver from Acer website?

     

    if not, sometimes generic drivers can have some bad behaviour if not customised.

    I'm not an Acer employee.
  • Chesnoiu
    Chesnoiu Member Posts: 3 New User

    It was from AMD's website, as from Acer it's the 13.12 afaik. Oh well, going to stick to it until Acer brings it up to day, someday.

  • peter11
    peter11 Member Posts: 2 New User

    i had a similar problem with my aspire 5

    first it did not see my 2nd screen

    then i re updated the drive.

    then my first screen went black

    Smiley Sad

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