Aspire E5-511 Touchpad Driver not working

quaycom,

 

I am sorry that you having problems with the touchpad its gestures. I can assure you that the touchpad is working, however your touchpad is not a ELAN or Synaptics. It looks like we are shipping Precision touchpads with a lot of our newer Windows 8.1 products.

 

What this means is that the gestures you are use to are no longer the same and you have to go to a different location to manage your touchpads settings. For a better idea and explanation of Microsofts Precision touchpad and gestures, please visit http://windows.microsoft.com/en-us/windows-8/touchpad.

No.  The only available settings that are available to change are the ones listed here: http://windows.microsoft.com/en-us/windows-8/touchpad.

 

This is only my opinion, but I think the gesture changes that the Microsoft Precision touchpad use were made because some of the old gestures conflicted with the new features of Windows 8 /8.1. For example moving your finger up and down on the right edge use to let your scroll but that is to close to how you swipe from right to left to bring up the charms. Again this is just my look on why new gesture changes.

This actually answers the question/issue I had with my Aspire touchpad. I had the same issues as the OP and no one from Acer could really help. Eventually I was told to use the settings you mentioned here, but was never given the explanation that this was the only way to change settings, and that it was in place of elan or synpatic drivers. Despite repeated interactions with Acer "support" that was never explained. So thank you for explaining that.

I agree with the OP that the "precision" settings are incomplete and lack the ability to fine tune the touchpad. As a result I personally find the touch pad practically un-usuable.

One of my biggest issues is the "right click". On the touchpad, if I click the bottom right corner, it acts as a right click. This might be nice but: 1. there is NOTHING to notify of this feature. I literally found it by accident. 2. the feature is inconsisent. Sometimes it works, sometimes not.   I would prefer the feature of holding "ctrl" while I click to access right click features. But when I go to the mouse settings, the only option I have is to disable touchpad right click entirely.

is there a way around this?

Even better, is there a way to uninstall the "precision" touch pad drivers/feature which is garbage, and install synaptic or elan drivers instead? I often will choose to use my phone or wait until I'm at my desktop if I don't have a USB mouse with me rather thanuse this laptop anymore, because the touchpad is that bad.

disconect from mains, remove battery hold down power button then refit battery restart

this worked with my Aspire E5-551 .

Tried that on my Acer E5-511 and my Acer R11 All-In-One but both were already set to Advanced. Looks like it's been a while on this post, any updates?

Precision trackpad = horribly reduced trackpad: good for industry, bad for users. Gone are programmable corner taps; optional tap-to-click; edge motion; constrain cursor to horizontal / vertical; variable sensitivity; cursor momentum...

That's progress folks!

I have regular trouble with my touchpad: it just can't cope with having tap-to-click AND click-lock on at the same time, it just goes mental every 5 days or so, incredibly regular... Selection gets sticky, then tap-to-click dies completely (forced to use clicker), then things get really nasty... Can only drag with 2 fingers, have to triple-click to select... Eventually selection is almost random then jammed... Finally the cursor just disappears & I only have the arrow / return / escape (etc) keys to get me out of serious trouble... Which means navigating to "This PC / Acer(C/ OEM / Preload / Autorun / DRV / Elantech Touchpad... & (somehow!) clicking the "Setup.exe" inside. I have to do that every 5 days, have done for 2 years!  Total I have regular trouble with my touchpad: it just can't cope with having tap-to-click AND click-lock on at the same time, it just goes mental every 5 days or so, incredibly regular... Selection gets sticky, then tap-to-click dies completely (forced to use clicker), then things get really nasty... Can only drag with 2 fingers, have to triple-click to select... Eventually selection is almost random then jammed... Finally the cursor just disappears & I only have the arrow / return / escape (etc) keys to get me out of serious trouble... Which means navigating to "This PC / Acer(C/ OEM / Preload / Autorun / DRV / Elantech Touchpad... & (somehow!) clicking the "Setup.exe" inside. Must make hidden folders visible on Windows to follow that path. I have to do that every 5 days, have done for 2 years! So I put a shortcut on my desktop of course. Total madness. It completes in a few seconds but then has to restart the PC which takes much longer than usual... Still, better than using System Restore, that used to take 40 minutes & had me close to abandoning the computer!

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Well, you can try that .exe, good luck with it, there's no big virus / compatibility issue because it's already on your machine, but it's not a guaranteed fix. I can't comment on your right-click issue, sounds mechanical rather than software, although the right-click zone is incredibly tightly jammed into the corner (you probably noticed!) Don't forget that a 2-finger tap on the touchpad is the same as a right-click though... If that sounds like a workaround for you, press the Windows key+C to invoke the 'Charms' Search... Type in "Touchpad" & go to the bottom entry in the Settings, with all the blah about response delays... Pick "No delay (always on)".

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Good luck my good man, & remember, never change or upgrade anything till you're absolutely forced, it'll just go wrong!

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PS. I know I said tap-to-click was gone with the 'precision' (¿) touchpads in my previous post. Well ok, I withdraw that statement, but with it hidden so deeply in all that hateful 'Charms' (¿!) rubbish I think you can forgive me!

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Love+hugz