my acer m5 481 won't play dvd

rs
rs Member Posts: 5 New User

why won't my dvd player play dvd

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    Can you explain better your issue?

     

    can be a lot of things:

    DVD regional settings

    DVD reader not working

    DVD player not working

    DVD disc scratched

    I'm not an Acer employee.
  • rs
    rs Member Posts: 5 New User

    It will not play any dvd

    it will play cd music

     

    the setting is set for region 1

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    if also DVD data is unreadable, it can be a faulty DVD reader.

     

    CD and DVD optical lens is not the same, so it's why it can read a CD but not a DVD.

    I'm not an Acer employee.
  • rs
    rs Member Posts: 5 New User

    i have external hard drive and also will not work thru the usb

    are there common settings?

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    nope, not common settings.

     

    i need more information:

    insert DVD and then what do you do?

    I'm not an Acer employee.
  • rs
    rs Member Posts: 5 New User

    When i go to computer the drive tells the name of the disc i right click on open and nothing happens.

  • rs
    rs Member Posts: 5 New User

    problem solved by signing into abmedia with a password