bottom half of Liquid E3 touch screen wont work

skipdog
skipdog Member Posts: 6 New User
edited March 2023 in 2014 Archives

yesterday my phone suddenly wouldnt work the bottom bit menu button ,back button and i noticed it was also like this on screen a little way up from bottom ,but further up touch screen works.

Managed eventually to get it to reset,wouldnt allow this orginally.

But its made no difference.

Can I resolve this or is it back to acer ,not a year old yet if so are they good at repairs and how long would I be with out a phone as I dont have a back up one .

Best Answer

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Answer ✓

    this issue can be fixed only by Acer, so contact your Acer support service.

     

    i don't know how long it will take but a couple of weeks can be a standard repair time.

    I'm not an Acer employee.

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Answer ✓

    this issue can be fixed only by Acer, so contact your Acer support service.

     

    i don't know how long it will take but a couple of weeks can be a standard repair time.

    I'm not an Acer employee.
  • skipdog
    skipdog Member Posts: 6 New User

    I feared as much is this a known problem and will it be covered by warrenty as Ive only had it 7 months please

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    i read in the past to similar problems on E2,in my opinion it will covered by warranty but the decision rests to Acer.

    I'm not an Acer employee.

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