ACER Iconia W700 sticking, running extremely slowwww

mkryan83
mkryan83 Member Posts: 4 New User
in 2014 Archives

any suggestions?

Answers

  • billsey
    billsey ACE Posts: 34,246 Trailblazer

    Sounds like you may have some runaway apps... Have you looked in Task Manager to see what is running? If you have background anti-virus scans going on it'll act slow. Same thing if you run low on memory...

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  • mkryan83
    mkryan83 Member Posts: 4 New User

    No real apps running.  Computer store around the corner said it may the Windows 8 update.  recommended I uninstall and re-install. Thoughts?

  • billsey
    billsey ACE Posts: 34,246 Trailblazer

    Shouldn't hurt but I can't imagine it'll help... I could see a driver issue causing it maybe. Verify everything is fully up to date.

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  • mkryan83
    mkryan83 Member Posts: 4 New User

    Alright Billsey here is what I found:

    1. When I go to task manager, there is little to no apps running an processes which are not required by the OS.

    2. I tried running  windows update which helped, but I'm right back to it sticking particularly when I'm running IE or Google chrome.

    3.  Itunes simply crashed everytime I try to open it.

    4.  I cannot play any media because it always says the file is not supported.

    5. I tried a system restore but it gave me the message:  "Insert Media.  Some files are missing. Your window installation or recovery media will provide these files."

     

    Any help you can provide would be much appreciated.  I'm getting to the point of trying to turn it over to a computer repair place but I'm so trepedatious of this.  I've turned it over to one company and they simply told me "virus and nothign else is wrong". Awesome. 

  • billsey
    billsey ACE Posts: 34,246 Trailblazer

    Well a virus will often cause similar symptoms. Many of them route you through a proxy server to get to the Internet, so they can track all your online activity and in that case you'll be limited by the performance of their proxy. They will often also bog you down while not surfing when they block tasks that might affect them, like anti-virus scans or administrative tasks. finally they will often introduce lags in your user interface as they monitor and track keypresses and mouse movements.

     

    That being said, if the technicians who cleared the previous virus out didn't replace corrupted system files with valid ones, you could easily be left with weird behaviors. A system refresh with appropriate install media followed by a series of Windows Update runs would be potentially helpful.

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  • mkryan83
    mkryan83 Member Posts: 4 New User

    Thanks Bill - but how do I do a system restore when it keeps prompting for the missing media?

  • billsey
    billsey ACE Posts: 34,246 Trailblazer

    You may have to bite the bullet and buy the recovery media from Acer. I did that for my W700, which I picked up used on eBay. I've never had to use them yet and I've upgraded twice (to Win8 pro, then 8.1) so don't plan on ever using it until I wipe and sell after I buy the latest and greatest replacement someday... (Can you say 'i7, 16GB, 4K graphics on a 10", under a pound slate'?) Man Very Happy

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