need help with my acer a210 tablet

kathy5
kathy5 Member Posts: 6 New User
Hello
My tablet is going on 2 years old in February.
It has been doing some weird stuff so I did a soft reset and when that did not solve the issues I did a factory reset. Well now some times it will totally shut down after I put it to Sleep also when it turns on the screen will be all green or red not my walpaper with icons any thoughts on what is going on I will try to get a image of the weird screen also it will not keep the time and date after I reset them please help me thanks kathy

Best Answer

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Answer ✓

    Yes, same issue as other pics.

     

    if you don't have warranty, it's better to get a new one. Smiley Happy

    I'm not an Acer employee.

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    Weird colors are never a good sign.

     

    if you can take a picture will be great, to better understand the issue.

    I'm not an Acer employee.
  • kathy5
    kathy5 Member Posts: 6 New User
    What does that usually mean.... hard drive?
  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    can be bad vga, bad screen cable, some screen problems.....

    I'm not an Acer employee.
  • kathy5
    kathy5 Member Posts: 6 New User
  • kathy5
    kathy5 Member Posts: 6 New User

    Hi sorry it took a few days for it to act up just like a car at the shop you never hear the funny noise please help thanks

  • kathy5
    kathy5 Member Posts: 6 New User

    Hi forgot to add that when I restart screen is fine 

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    Hi,

    this is an hardware issue, if you are under warranty contact Acer support service.

    I'm not an Acer employee.
  • billsey
    billsey ACE Posts: 34,246 Trailblazer

    I agree. Hardware for sure, likely heat issues with the graphics subsystem.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • kathy5
    kathy5 Member Posts: 6 New User

    Got this today still hardware?  I don't have any warranty on this tabket should I just buy a new one?20141115_071002-1-1-1.jpg

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Answer ✓

    Yes, same issue as other pics.

     

    if you don't have warranty, it's better to get a new one. Smiley Happy

    I'm not an Acer employee.