my acer iconia w4 is not seeing any network

M7
M7 Member Posts: 6 New User

My acer tablet is not seeing any network. When i press troubleshoot a error comes "the broadcom 902.11 abgn wireless sdio adapter is experienceing driver or hardware related problems". What caused this problem? How can i fix it? Please guys help me.

Answers

  • padgett
    padgett ACE Posts: 4,532 Pathfinder

    I would start with Device Managerl>Network Adapters and check any maked Broadcom (particularly SDIO) for troubles (double click on the adapter to see the properties).

     

    If one is showing an error (usually code 10) I would select Driver>Uninstall and say yes but do not allow to delete (checkbox).

     

    When done, restart and see if that solves the problem.

  • billsey
    billsey ACE Posts: 34,246 Trailblazer

    If the driver reset doesn't help it might be a hardware problem, which means a session with Acer support.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • M7
    M7 Member Posts: 6 New User

    thank you so much 

  • padgett
    padgett ACE Posts: 4,532 Pathfinder

    Did that work ?

  • M7
    M7 Member Posts: 6 New User

    I didn't have the chance to try your advice because the company from which i bought the tablet gave me a new one.

    Anyways thank you for your help i really appreciate it.