Aspire 7741G-6426: no Internet after re-installing Windows 7

mingovia
mingovia Member Posts: 3 New User
edited March 2023 in 2014 Archives

sequence of events:

1.  bought a used Acer Aspire 7741G-6426 from my brother-in-law.

2.  he had removed the hard drive, for security reasons

3.  I bought and installed a Solid State Drive

4.  I downloaded Windows 7 Home Premium from the Microsoft site

5.  installed, successfully, Windows

6.  Now, no Internet access.  Device Manager shows an Ethernet Controller, but says the device driver for it is not installed.  No wireless controller is found.

7.  I downloaded the Broadbank LAN device driver from the Acer site (on another computer, of course; carried it over to the laptop on a USB drive).  When I try to update the driver, Device Manager says it finds the driver but it is missing a file.

 

Is there another place to get drivers?  Is there a self-installing driver available?  thanks for any help

Answers

  • laurent_14
    laurent_14 ACE Posts: 10,322 Trailblazer

    Hello,

     

    Do you have the Hardware Ids of ethernet and wireless controllers?

    France
  • mingovia
    mingovia Member Posts: 3 New User

    No.  How do I get those?

  • laurent_14
    laurent_14 ACE Posts: 10,322 Trailblazer

    See the link on my previous reply. 

    France
  • mingovia
    mingovia Member Posts: 3 New User

    When I double-click on Ethernet Controller (in the Device Manager, naturally), and select Details, it shows 4 lines:

     

    PCI\VEN_14E4&DEV_1692&SUBSYS_033D1025&REV_01

    PCI\VEN_14E4&DEV_1692&SUBSYS_033D1025

    PCI\VEN_14E4&DEV_1692&CC_020000

    PCI\VEN_14E4&DEV_1692&CC_0200

     

    Is this what you wanted?