Since Acer liquid E3 upgrade to kitkat, it has been impossible to use - it constantly freezes.

LatentLionness
LatentLionness Member Posts: 1 New User
edited March 2023 in 2014 Archives
what can i do to fix my phone, i cant whatsapp, go on facebook or restart. It takes so long to do anything. The phone was perfect before upgrade. I have called Orange, I have had phone since August...Any suggestions? I enjoy the new software, but what's the point if I can barely type?

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    Have you tried a factory reset?

    you will loose all your personal data, so do a backup first.

     

    settings/backup&reset/factory data reset

    I'm not an Acer employee.
  • GorgonCity
    GorgonCity Member Posts: 2 New User
    So i bought a liquid e3 with 4.2.2. , and i read that acer will introduce an updated android version , mb 4.3.3 i dont know for sure. And i read this thread and i see that this user has updated his android version. But i dont have the update. Can u help me IronFly? Tnx.
  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    it will update to 4.4.2 but the update comes in waves and depends on which buil number has your E3.

     

    Some users who bought the device from H3G or 3UK, are still waiting for the update, so....patience. Smiley Happy

    I'm not an Acer employee.
  • GorgonCity
    GorgonCity Member Posts: 2 New User
    ok thank you very much.