Acer aspire switch 10 not turning on

Hina
Hina Member Posts: 2 New User
Hi all, I purchased Acer aspire switch 10 just two days back. I turned it on yesterday, it worked fine yesterday. but to my surprise when I turned it on today, it is not starting/turning on. The battery light appears n it is fully charged. After pressing the power on button at the side for multiple times, the system is not turning. The monitor is black in color. Please help me to resolve this issue. I am bit worried because I bought it two days ago and it is on starting/ turning on. Do let me know the nearest customer care support centre in Mumbai, so that I can visit the same physically with my issue.

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    Try to press Power button + Volume UP

    I'm not an Acer employee.
  • Hina
    Hina Member Posts: 2 New User
    Thanks a lot, the above solution worked perfectly. I was worried for entire day but you relieved my tension. Though I would appreciate if you let me know what went wrong.
  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    I don't know the cause but it happened twice on mine.
    Probably sometimes it doesn't shutdown completly and you need to force the boot to BIOS to make it alive again.
    I'm not an Acer employee.