"Network connection is currently poor" message a501

hula
hula Member Posts: 3 New User

Hi all, I've had lots of issues with browser speed and crashing (Browser and Chrome) and thought my OS was out of date. I checked but its currently on 4.03 but when I tried to check for updates it keeps coming up with the above message even when the signal is strong and I am a metre away from the wifi. I went to Play Store and looked for the Tab Enhancement and there was no download link so I guess that's up to date.

 

Any suggestions for A. Getting rid of the daft error message and B. Fixing the crashing browsers and slow system speed?

 

TIA

 

Gay x 

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    The error appears because the old Acer update servers are closed at the moment.

     

    About your crashes, i suggest you to do a factory reset (you will loose your personal data)

     

    system settings/backup&reset/factory reset

    I'm not an Acer employee.
  • hula
    hula Member Posts: 3 New User
    Ah thanks for that Ironfly. Any idea when they are up again - ive been having this message for quite a few weeks.

    And I guess with a factory reset I will lose all my (paid) apps?
  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    Still waiting an official answer about the servers, i know they are pushing to solve it.

     

    About all your paid apps, no problem at all, since you are synced with a gmail account, the first time you will log on your tablet, it will start to re-sync all the apps and contacts (if you synced to gmail).

     

    Sometimes can happen that some apps don't auto-download but you just need to search it on google play and download them manually, no need to pay again. Smiley Happy

    I'm not an Acer employee.
  • hula
    hula Member Posts: 3 New User
    Thanks Ironfly, youre a star!
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