W510 battery

Jomni
Jomni Member Posts: 1 New User
The tablet says that battery #1 not found
But #2 is fully charge
What do I do

Best Answer

  • Kyler
    Kyler Member Posts: 66 Devotee WiFi Icon
    Answer ✓

    I read in another thread that a BIOS update or system recovery may help. If it doesn't fix it, I would call Acer for repair.

Answers

  • jcsaez
    jcsaez Member Posts: 5 New User

    I'm having the same problem, Windows says battery not detected and when power cable is plugged orange led indicator is blinking. What can we do?

  • Kyler
    Kyler Member Posts: 66 Devotee WiFi Icon
    Answer ✓

    I read in another thread that a BIOS update or system recovery may help. If it doesn't fix it, I would call Acer for repair.

  • dust31
    dust31 Member Posts: 11 New User

    What bios version to use then? I got latest and still have charging issues.

    Funny enough you cannot update BIOS if AC is not detected... Adding to the frustration...

  • jcsaez
    jcsaez Member Posts: 5 New User

    Mine was a technical support issue, battery cable unplugged. I sent it to ACER auto support service for repairing, everything OK.

  • padgett
    padgett ACE Posts: 4,532 Pathfinder

    BatteryInfoView gives a good picture of what is really happening but like many things is best added and checked before you have a problem.