Just updated my AI-830 (sys update), and it's messing up all my game apps!

MsWilliams
MsWilliams Member Posts: 2 New User
  • Kim Kardashian Hollywood loads, hangs.
  • Brave Frontier opens, hangs.
  • Giant Boulder of Death loads, but the audio is doubled and stunted.
  • Candy Crush loads just fine.

So, I tried some other apps. YouTube, Tumblr, they're fine. I uninstalled all the games, reinstalled...still having the same issues. The tablet is also now randomly becoming completely unresponsive (pressing the side button, lock screen does not come on, do a hard press, does not come on or ask if I want to turn it off...batter was at 57% so it wasn't going out because of low power...) Is there anything I can do to fix this?

Best Answer

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Answer ✓

    Try a factory reset, be aware that you will loose all your personal data.

     

    system settings/backup&reset/ factory reset

    I'm not an Acer employee.

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Answer ✓

    Try a factory reset, be aware that you will loose all your personal data.

     

    system settings/backup&reset/ factory reset

    I'm not an Acer employee.
  • MsWilliams
    MsWilliams Member Posts: 2 New User

    I wanted to thank you for your tip, even though I didn't need it. I un-installed and re-installed the programs again, restarted my tablet without a factory reset, and everything worked.

     

    However, from previous 'Droid use, I know how helpful a reset can be. Thank you anyway!! I appreciate someone finally answering me.Robot Very Happy

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