Clear.fi Media install file broken

Eripsa
Eripsa Member Posts: 19 New User

I can't watch Bluray movies any more because I cannot install Clear.fi Media.

 

 -the link here is out of date. Acer removed the software bundle that had Clear.fi Media....

Udklip.PNG

I get this lovely message when I try to reinstall Clear.fi Media from Acer eRecovery Management

 

Since I'm in Denmark I cannot contact Chat support and there is only a phone pay-service...

Does anyone have the install file or can I repair the files in eRecovery Management?

Answers

  • BearPaw
    BearPaw Member Posts: 69 Troubleshooter

    Did you make disks for the recovery environment when you first got your laptop?

     

    This sounds more like an Installshield Error. There is a way to clear the InstallShield Instalation Cache Folder but at the same time you may have to reinstall some program on your hard drive.

  • Eripsa
    Eripsa Member Posts: 19 New User

    I felt lucky and did not create the backup. Besides I expected all necessary software to be available from acer online. Not so it seems.

     

    Can I just google how to clear that cache folder?

  • BearPaw
    BearPaw Member Posts: 69 Troubleshooter

    This may or may not help ; http://consumer.installshield.com/faq.asp

     

     

  • Eripsa
    Eripsa Member Posts: 19 New User

    Found nothing there of help.

     

    Searches for the string "error reading setup initialization file" generally agrees with me that the install file is broken. Am I really to believe that Acer cannot provide us with download links for the bundled software?

This discussion has been closed.