My Acer aspire 4750g laptop LCD monitor(14") having black horizontal line

macxfadz
macxfadz Member Posts: 12

Tinkerer

My Acer aspire 4750g laptop  LCD monitor having black horizontal line(even in BIOS startup)

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    It can be a bad cable or LCD problem, moving the monitor will make any change on black lines?

    have you try to press around the LCD frame and see if black lines disappear?

     

    If both fails, you need to contact Acer support service.

    I'm not an Acer employee.
  • macxfadz
    macxfadz Member Posts: 12

    Tinkerer

    How to contact acer support,online SNID number checking fails.I cannot continue.

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    Are you using your regional Acer website?

    I'm not an Acer employee.
  • macxfadz
    macxfadz Member Posts: 12

    Tinkerer

    Yeah I am from Sri Lanka.
    I bought my Acer Laptop from Sri Lankan Acer Agent called "Metropliton".
    I have also registered my product under following site.
    https://account.acer.com/myaccount/
    Created an account and registered my laptop with given SNID and Serial number 2 years ago.

    But when I tried to contact or chat with acer operator from India or Singapore ,the online system says my product is not registerd.
    I don't know the reason.
    If you know any trusted/guaranteed e-bay dealer/seller please let me know.

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