A1-810

ffgb
ffgb Member Posts: 16 New User
in 2014 Archives

Hello I have an A1-810 and it keeps telling me I can't sign in why????

Best Answer

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Answer ✓

    Ok, lets try this.

     

    system settings/applications/ select ALL/ tap on Gmail

     

    tap on clear data and if available clear cache

     

    then start Gmail, log-in with your credential if requested and look if issue is fixed when you re-check Gmail.

     

    The other Google services work without requesting login?

    Example Google Play

    I'm not an Acer employee.

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    Sign in on what?

     

    google account?

    I'm not an Acer employee.
  • ffgb
    ffgb Member Posts: 16 New User
    On my email account google.....so sorry forgot to mention that. Thank you
  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    have you double checked the password and username?

     

    the wifi connection works?

     

    when this happen?

    I'm not an Acer employee.
  • ffgb
    ffgb Member Posts: 16 New User
    Password and username I have double checked WiFi connection works and this happens when I'm checking my email more so when they come in thank you
  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Answer ✓

    Ok, lets try this.

     

    system settings/applications/ select ALL/ tap on Gmail

     

    tap on clear data and if available clear cache

     

    then start Gmail, log-in with your credential if requested and look if issue is fixed when you re-check Gmail.

     

    The other Google services work without requesting login?

    Example Google Play

    I'm not an Acer employee.
  • ffgb
    ffgb Member Posts: 16 New User
    I will give that a try won't be able to till this evening.....google play doesn't do that just email.....I will let you know this evening thank you for your time
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