Aspire V3-771g - Tap/Left click delay after pressing keys on keyboard (Certain keys only)

RJD
RJD Member Posts: 4 New User

This is an odd problem I am having, I've had the laptop now for a month or so and I am pretty sure it has been there since I got it. The problem is pretty much the title. I cannot press letters or numbers then left click without a 1 second or so delay, I also cannot left click at all if I hold down a key without letting go, once I do the delay still happens. I can press the arrow keys keys then left click without delay fine (Right click still works where left click is delayed/disabled.) I know that the clicks are getting detected as the tray icon still highlights the touch/left button when used.

 

Some information that may be needed. The driver is newer than the one listed on the download section for this notebook but I had tried both and still happened. (Also tried uninstalling both and using the default Microsoft drivers but still no luck.) Keyboard came with no drivers and none listed on downloads. Also "TP Rejection" is already disabled.

 

Operating System: Windows 8.1 Preview 64-bit (All updates installed, still happened on Windows 8 Home Premium)

Language: English (Regional Setting: English)
System Manufacturer: Acer

System Model: Aspire V3-771 (Says 771g on the box, not sure if it is supposed to add the g)

BIOS: V2.21

Processor: Intel(R) Core(TM) i5-3230M CPU @ 2.60GHz (4 CPUs)

Memory: 8192MB RAM
Available OS Memory: 8010MB RAM

Page File: 3092MB used, 6197MB available

 

Touchpad

Hardware Type    ELAN PS/2 Port Smart-Pad

Driver    c:\windows\system32\drivers\i8042prt.sys (6.3.9431.0, 105.00 KB (107,520 bytes), 16/06/2013 01:35)

Keyboard

Driver    c:\windows\system32\drivers\kbdhid.sys (6.3.9431.0, 29.50 KB (30,208 bytes), 16/06/2013 01:35)

If you need anymore information just tell me, any help is greatly appreciated.

Best Answer

  • RJD
    RJD Member Posts: 4 New User
    Answer ✓

    Reply here as for some reason I cannot edit the first post.

    I decided that I was going to send my laptop off for repairs as my up arrow was starting to act dodgey which meant I could hardly play a game at all. I thought as a last attempt I would completely reset my computer using windows 8 built-in restore and it worked. I can now use the keyboard and click simultaneously. Although the up arrow is still a bit dodgey I am pleased. I thought I would post this incase anyone else had experienced this so that they could try, and doing so know that it worked for someone else, if you have experienced it and this did not work then good luck finding a fix.

     

    Update - I have narrowed it down more, the problem is the Windows 8.1 preview. (Which is in beta so problems are expected.) If you are considering updating to windows 8.1 from windows 8 with this model of laptop I would suggest highly against it.

Answers

  • RJD
    RJD Member Posts: 4 New User
    Answer ✓

    Reply here as for some reason I cannot edit the first post.

    I decided that I was going to send my laptop off for repairs as my up arrow was starting to act dodgey which meant I could hardly play a game at all. I thought as a last attempt I would completely reset my computer using windows 8 built-in restore and it worked. I can now use the keyboard and click simultaneously. Although the up arrow is still a bit dodgey I am pleased. I thought I would post this incase anyone else had experienced this so that they could try, and doing so know that it worked for someone else, if you have experienced it and this did not work then good luck finding a fix.

     

    Update - I have narrowed it down more, the problem is the Windows 8.1 preview. (Which is in beta so problems are expected.) If you are considering updating to windows 8.1 from windows 8 with this model of laptop I would suggest highly against it.

  • angrybirdHK
    angrybirdHK Member Posts: 7 New User

    also you might downgrade the BIOS to ver1.01...it works for me on win7.

     

    I have tested different versions and personally I think this version gives the optimized experience.

This discussion has been closed.