The screen is black but I can see the image

hwahwa00
hwahwa00 Member Posts: 4 New User
The screen is black but I can see the image if i put out some light on/above the screen . What is the problem? and how to fix it?
Help me please
It's important

Answers

  • laurent_14
    laurent_14 ACE Posts: 10,331 Trailblazer

    Hello hwahwa00,

     

    I think you speak of your Aspire V5-431. Done this test, press lightly on the left of the Acer logo (screen). See if the display works  momentarily.

    France
  • hwahwa00
    hwahwa00 Member Posts: 4 New User
    I pressed it and it still black Smiley Sad

    I read somewhere and they said that if this happened, the inverter might bad/broken/failed
    Is it true?
  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    It can be.

    I'm not an Acer employee.
  • laurent_14
    laurent_14 ACE Posts: 10,331 Trailblazer

    Hello hwahwa00,

     

    Have you tried to connect it to a LCD/LED TV or an external monitor (VGA or HDMI)?

    You can remove the screen bezel with your fingers (bottom, left, right and top) and you check the panel connector.

    France
  • hwahwa00
    hwahwa00 Member Posts: 4 New User
    I haven't try it yet because I don't have the cable
    I will try it
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