Aspire V5-552 G Graphic problem

Raus
Raus Member Posts: 3 New User

Hy! I have a big problem.I have your product Acer Aspire V5-552G and it says that I have graphic card AMD Radeon HD 8750M with 2 Gb Dedicated VRAM. Now I instaled latest drivers for that graphic card.And I go to AMD Catalyst Control Center and It says that my graphic card is " AMD Radeon HD 8650G " with only 512mb. I tried everything.I want to play games on my laptop and I cant becouse its low graphic card.Please help me.
Thank you

Answers

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    Do you have the correct driver installed from our website?

     

    Can you please send me a private message with your serial number, so I can confirm what video card whe shipped in this system?

  • Raus
    Raus Member Posts: 3 New User

    I instaled latest drivers for 8 series M graphics. I send you PM

  • Raus
    Raus Member Posts: 3 New User

    I solved problem.Thanx to acer!

  • olegsheff4ug
    olegsheff4ug Member Posts: 1 New User

    Acer Team, I have the same problem with videocard driver. Please help me to resolve this. Thanks in advance

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator
    olegsheff4ug,

     

    Can you please describe your problem in detail. The OPs issue was very unique and details will help to make troubleshooting the issue easier. 
  • RollsReus
    RollsReus Member Posts: 1 New User

    Sorry for waking up an old thread but I have the same issue as the guy who started this thread. Any solution?

  • Zax53
    Zax53 Member Posts: 1 New User

    bit old now ...but. My current issue is that AMD no longer support this graphics card. KEY problem is that Win10 (yes I made that mistake) will try to update the driver... with the wrong one. One day we hope that MS and AMD might talk to each other, but in the mean time there is a fix. It is possible to stop automatic updates (MS) by selecting 'metered internet connection' in settings. To get the latest driver your looking for Radeon Crimson 16.2.1.

     

    My question for the community is.... what upgrade can I do. I like this unit but I may need to think 'new' rather than finding a reasonably priced graphics upgrade that will fit this machine. V5-552G, Quad core AMD A8, HD 8750M 2Gb graphics, 8Gb DDR.