Are the Acer W4 standby resume issues ever going to be fixed?

swanlee
swanlee Member Posts: 33 Troubleshooter

Lot's of reports of these type issues and it seems Acer is not keen to ackowledge or fix them.

 

Bascially plug your tablet in at night, the next morning the tablet won't wake up, you have to hold down the power button for 10 seconds and clean boot it. Also when I turn off my tablet by shutting down the camera/hardrive light stays on and I also have to hold down the power button to turn it off.

 

Also the rare tiems the sleep mode works when it comes back several apps won;t launch, live tiles are not working, you end up having to reboot the tablet anyway to get the tablet functioning correctly.

 

This issue does not occur on my Surface pro or other Win 8 tablets I've used.

 

All firmware and driver are up to date.

Answers

  • kevymanji
    kevymanji Member Posts: 1 New User

    Yeah .... I am having the same issues.

     

    Any ideas on workarounds etc ?

  • swanlee
    swanlee Member Posts: 33 Troubleshooter

    I've tried a bunch of stuff with no luck, I've updated bios, updated drivers, I even installed later versions of dirvers from simialr tablets to see if that worked and nothing completely fixes the issue.

     

    Even when Stanby resume works quite often the program and live tiles that were running when it went into stanby stop working and I have to restart anyway.

     

    This tablet seems to be real glitchy when it comes to anything related to power options. Other than the glitches I really like the tablet.

     

    Also restart does not work well if very rarely comes back after a restart.

     

    So after alot of trial and error I'm still stuck with these issues

     

     

    1. Tablet rarely comes back from sleep mode I have to hold the power button down 10 seconds and then hit the power button again to cleanly restart it

     

    2. The Restart option in windows doesn't work, tablet shuts down but never comes back

     

    3. When the tablet does come back from resume open apps and live tiles usually don;t work, tablet need to be restarted.

     

    4. Freezes about once a week randomly.

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