Iconia A1-810 - Top and Bottom of Some Apps Are Cut Off

Kristie119
Kristie119 Member Posts: 6 New User

I have the Iconia A1-810 and some of the apps are cut off at the top and bottom preventing me from seeing what's there. I don't have this problem with another tablet that I have. Please help. Thanks.

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    I've not heard of anyone having a similar issue.  It sounds like the display is not sized properly.

     

    Have you attempted to reset the tablet?

     

    If so, and this occurs regardless, please contact your local Acer service center for assistance.

  • Nxie
    Nxie Member Posts: 1 New User

    i have the same problem - i play one game - i transfered it from my phone to my new tablet and now i can't see the navigation bar at the bottom of the page ... it also shows the game skinny (which i don't mind so much) but i have to restart the app whenever i want to navigate around

  • billsey
    billsey ACE Posts: 34,246 Trailblazer

    Best bet is to contact the game developer. I'm betting they are either not asking the right questions of the device as to screen size or are making invalid assumptions about screen size. It's not too uncommon for the smaller developers, especially when running on a tablet instead of a phone, where the aspect ratios are often quite different.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • pitr
    pitr Member Posts: 1 New User

    Well, this also happens to me in one app (NetboxTV), which is streaming video. In landscape mode, some part of video is cut off, while in portratit mode, video is OK.

    According to developper, internal component report resolution 1280*720 pix. but A1-810 resolution is 1024*768. ?!?

    Could someone from Acer take a look on it?

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