Problems changing smtp port to 25

MBorges
MBorges Member Posts: 10 New User

Hi,

 

I have a tablet iconia one 7 with Android 4.2.2 i can not change the smtp port to 25 on the email configuration.

Is an bug from Android ?

 

Mborges

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    Have you tried the manual setup too?

     

    i don't have the one 7 but on other Acer devices you can change the SMTP port just tapping on the port number and enter yours.

     

    to be honest posrt 25 is not the safest, most providers block this port on emails. 

    I'm not an Acer employee.
  • MBorges
    MBorges Member Posts: 10 New User

    Hi,

     

    I need to use the port 25 for smtp, my ISP prodiver for the email use that! I try to change the default port ... the aplication let me do so .. but whem i saved .... cam back 587 (that is by default).

     

  • billsey
    billsey ACE Posts: 34,101 Trailblazer

    Make sure you have SSL turned off.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • MBorges
    MBorges Member Posts: 10 New User

    Hi,

     

    Yes SSL is off !

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    Can you post a screenshot?

    I'm not an Acer employee.
  • MBorges
    MBorges Member Posts: 10 New User

    Hi,

     

    Below the image.Foto-0107.jpg

    I change to port 25 but it does not assume.

     

    The ISP requires activation for SMTP port 25, because it will be configured automatically?

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Are you sure that you disabled security login on smtp?

    587 is TLS security and you can't change that, you need to setup security to none to have port 25.
    I'm not an Acer employee.
  • MBorges
    MBorges Member Posts: 10 New User

    HI,

     

    I made the upgrade to new verison 4.4.

    This new version lets me switch smtp port without problem! But still doesn´t work.

This discussion has been closed.