Aspire E1571 Win8.1 repair loop after Windows Updates

WernerACR
WernerACR Member Posts: 3 New User

Got a Aspire E1571 Windows 8.1 installed, Did Windows updates - reboot and said configuring windows updates 30% and it rebooted. Now it boots saying repairing which fails every time. Cannot get into safemode or do a system restore. I can do I factory reset but this is now the 2nd time it happened in a week. Is it Windows 8.1 not working correctly? should I downground?

Answers

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    It is hard to say if it is a problem with the OS, or a possible problem with the hard drive. I would reload Windows 8.1, and run all Windows updates. If the problem happens again, it very well could be the HDD.

  • WernerACR
    WernerACR Member Posts: 3 New User

    Thank you for the reply

     

    I found the cause of the BSOD

     

    I checked the memory dump file and pointed me to acscmsvr.sys which is being used by CryptoMate PCSC

    We use a USB dongle to connect to FNB and I did take it up with FNB.

     

    Waiting on feedback from them.

     

    Regards

    Werner Pretorius

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