How do I contact Acer support team regarding a minor hardware problem?

ishahbaz
ishahbaz Member Posts: 7 New User

Hi

 

How can I contact Acer support regarding this hardware problem. My laptop is under warranty, and the problem is that some buttons on the keyboard don't always work.

 

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    We would suggest contacting technical support in your region for further assistance with this issue.
    Acer Service and Support

  • ishahbaz
    ishahbaz Member Posts: 7 New User

    Thanks for your reply.

    Yes the problem is I have not been able to find any easy method to contact them. I have tried few numbers before but it ends up forcing me to call on 0870 phone number. Is there no e-mail address to which I can send my detailed problem and it won't be so epensive for me)?

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    I have no way of knowing where you are located, which is why we suggest using the Service Locator for your region.

     

    There may be an email you can utilize via the Contact Support links on the site.

  • ishahbaz
    ishahbaz Member Posts: 7 New User

    Hello again.

     

    Appologies about not mentioning my location. I am from the UK (Manchester).

    Is there still any option where I can contact Acer Support regarding my laptop keyboard online using email or otherwise?

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    On the Service Locator page for the United Kingdom:

    Email Support Request

  • ishahbaz
    ishahbaz Member Posts: 7 New User

    Clicking on middle row titled Online Services only leads to Answers page? I have tried searching buttons related problems but had no success.

     

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    click "Ask a Question" in the upper right

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