little problems S500

ernstshn
ernstshn Member Posts: 4 New User

hello

i have some problems with my cloudmobile

i have some broken pixels and half of my photo's are grey 

 

i have tried an app from the playstore who should help with the pixels but i doesn't do anything

 

if you have some ideas to help me it would be realy helpfull

 

Ernst 

 

PS: sorry for my bad English 

Answers

  • Joshua188
    Joshua188 Member Posts: 523 Mr. Fixit WiFi Icon

     

    Well if you continue to take pictures with the phone and the pictures seem to have areas that don’t look good it could be the camera Lens is dirty or the camera may be bad.

  • wwillemse
    wwillemse Member Posts: 79 Troubleshooter

    An app that claims to fix broken pixels?  Sorry, but I have some serious doubts there. If the screen has bad pixels, there is a hardware problem on the screen. Some app is not going to fix that.


    What is the name of that app?

  • wwillemse
    wwillemse Member Posts: 79 Troubleshooter

    Maybe maybe it helps for stuck pixels (which will have one specific colour - red, green or blue); not for dead pixels (which are either continuously black or white). And even so, I have severe doubts about how effective such a program would be.

     

    Did you check with your reseller about warranty coverage for pixel problems? Given the problems you describe, I would really contact either Acer or your reseller, because to me, they sound like hardware issues.

  • ernstshn
    ernstshn Member Posts: 4 New User
    I think I will bring it back to the store thanks everybody for your help
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