Acer Iconia W3: Internet works but windows store says no internet connection

zakmatthews
zakmatthews Member Posts: 2 New User

I just purchased a refurbished Acer Iconia W3-810 from woot.com. I got the internet working fine with Internet Explorer, but when I try to use the windows store, it tells me "Your PC isn't connected to the Internet. To use the Store, connect to the Internet and then try again." But I am connected to the internet. What's going on here? Anyone know a fix?

Answers

  • billsey
    billsey ACE Posts: 34,313 Trailblazer

    There are several things that can cause that symptom... First check to make sure your clock is set correctly. If it's too far off you'll get the ever-so-informative message. You can also get it with a corrupted App cache, try running WSRESET.exe. That will clear the cache to make sure it's not causing the problem.

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  • zakmatthews
    zakmatthews Member Posts: 2 New User

    Part of the problem was the clock, so I fixed that. Before I could fix the clock, I had to install a bunch of updates to the tablet, including Windows 8.1, and now everything is working like a charm. Thank you.

  • billsey
    billsey ACE Posts: 34,313 Trailblazer

    Great! Glad it worked out for you. Smiley Happy

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
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