Acer E1-570 - brand new- Windows 8 - freezes, fan running constantly, crashing

emhb
emhb Member Posts: 1 New User
Brand new- so frustrating! Please help.

Answers

  • AirborneJimRN
    AirborneJimRN Member Posts: 1 New User

    I am having the same issue with my V5-561P.  Not sure if problem with the laptop itself , or if I just don't know how to make Windows 8.1 work properly.

    Any assistance would be appreciated.

    Thanks,

    Jim

  • Sharanji
    Sharanji ACE Posts: 4,328 Pathfinder

    hi..

     

    You may perform a power reset by unplugging the AC adapter from your notebook, Turn the notebook over to remove the battery.Turn the notebook back over and open it. Hold down the power button for 30 seconds, then release the power button.Turn the notebook back over and slide the battery back into place, Slide the lock tab back into the lock position, Turn over the notebook one last time and plug in your AC adapter.Turn on your notebook.

     

    Then check the BIOS version if your computer has the latest BIOS version V 2.04, if not download and update it BIOS 2.04

    To check the press the Windows key + X, select Run, and then type msinfo32 and hit the Enter key.

    In the System Information window, click System Summary and locate your current BIOS Version/Date to the right.

     

    If you have a unit from US or Canada, you may also live chat with an Acer technician at :Acer live chat

    If you have purchased the computer in any other country, you may contact Acer support here :Acer Global Support

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