How do I find out which Touchpad Drivers to Install for my Aspire D257 ?

Logos
Logos Member Posts: 14

Tinkerer

Im installing the device drivers for my Aspire One D257. But there are two different drivers to download.

 

TouchPadELANTECHTouchpad Driver

8.0.6.0

TouchPadSynapticsTouchpad Driver

15.1.18.0

 

Which one do I download for model AOD257 ?

http://us.acer.com/ac/en/US/content/drivers

Answers

  • laurent_14
    laurent_14 ACE Posts: 10,297 Trailblazer

    Hello Logos,

     

    You can download and use the Hardware Vendor Detection Utility (HWVendorDetection.exe).

    On your product support, click on this link:

     

    AOD257

    Need to know the hardware on your system to choose the right drivers?

    Look this video:  

    How do I use the Acer Hardware Vendor Detection Utility to find the correct drivers for my computer?

     

    Or you can see the installed driver in Device Manager (example):

     

    - Click on Start

    - Type the command mmc devmgmt.msc in Search box

    - Double click on  "Mice and other pointing devices" --> double click on "Elan PS/2 Port Smart-Pad" --> Driver tab.

    France
  • Logos
    Logos Member Posts: 14

    Tinkerer

    Thanks Laurent_14

     

    But I had already done those things before posting here.The Hardware Vendor Detection Utility doesnt list the touchpad.And the Device Manager doesnt list the touchpad.And the Acer Updater doesnt update anything

  • laurent_14
    laurent_14 ACE Posts: 10,297 Trailblazer

    Hello,

     

    Have you found the ID Hardware in the device manager like this:

    Magic Driver

    France
  • Logos
    Logos Member Posts: 14

    Tinkerer

    @laurent_14

     

    Ive already gone through the device manager.There are no touchpad devices or devices misssing drivers.So theres no way I can use that website to find the correct driver.

     

    @everyone

     

    Ive installed both drivers, and no errors came up.Am I supposed to install both? Can anyone look in their program list and tell me what they have installed?

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