iconia

Mick560
Mick560 Member Posts: 10 New User
in 2014 Archives

hi, I have just bought an Iconia tablet and can't get rid of the Acer cloud message page that comes on every time I start the tablet,  I have disabled Acer cloud to try but it still keeps coming, can anyone please let me know hot to stop it ?

Answers

  • yuckily
    yuckily Member Posts: 22 New User

    Hi Mick560,

     

    If the message is shown in notification shade, just try this way: go to Settings – Apps – AcerCloud (or other AcerCloud apps) – disable “Show notifications”.

  • Mick560
    Mick560 Member Posts: 10 New User

    many thank for that, I have already disabled Acer cloud so is not in my apps anymore,  the problem still carried but I fiddled about and think its stopped,  i havnt a clue how i did it but. fingers crossed,  cheers, Mick.

  • Mick560
    Mick560 Member Posts: 10 New User

    p.s.  spoke too soon,  still at it.

  • yuckily
    yuckily Member Posts: 22 New User

    Hi Mick,

     

    Even you disabled AcerCloud app, if the option “Show notifications” was still checked, the message may appear when you start the tablet. I suggest you go to your tablet Settings to double check whether the option “Show notifications” has been disabled (as the screen shot below). If it doesn’t work, could you please upload the screen shot of the message? Maybe other netizens can help you with the other way.

    TKS!

    Show notifications

  • Mick560
    Mick560 Member Posts: 10 New User
    hi, many thanks for that, I went back and unchecked the show notifications but am afraid still the same, I will have a look again and see the message and will describe it in my next posting, thanks again, Mick.
  • Mick560
    Mick560 Member Posts: 10 New User
    hi, the message says, No Items, you have to assign cloud p.c. first to view contents and add files to the library.
  • yuckily
    yuckily Member Posts: 22 New User

    Hi Mick,

     

    I’ve seen this message before, it is caused by signed in your Acer ID, just try to sign it out in Acer Portal and it will not bother you any more!

    Don’t forget to sign in your Acer ID again when want to use AcerCloud. I think it is an amazing app for sharing contents easily!

  • billsey
    billsey ACE Posts: 34,219 Trailblazer

    I've really been getting a lot of use from my AcerCloud account lately, it's an easier way to share between my Windows systems and my Androids. Smiley Happy

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Mick560
    Mick560 Member Posts: 10 New User
    thanks again, I tried signing out but didn't work ?
  • roadwarrior796
    roadwarrior796 Member Posts: 273 Practitioner WiFi Icon

    After signing out have you tried settings, apps, Acer Cloud, clear data and clear cache ?

  • Mick560
    Mick560 Member Posts: 10 New User
    thanks for reply, I tried that but no luck.
  • yuckily
    yuckily Member Posts: 22 New User

    Hi Mick,

     

    Did you see any message when you pressed Sign out button? 

  • Mick560
    Mick560 Member Posts: 10 New User
    I can't really remember but pretty sure not.
  • yuckily
    yuckily Member Posts: 22 New User

    Hi Mick,

     

    Just want to confirm the application current status, could you please try to launch Acer Portal again and confirm it prompts you to sign in or shows AcerCloud app family?

  • Mick560
    Mick560 Member Posts: 10 New User
    hi, its just same old thing, you have to assign cloud to view status. etc etc.
  • yuckily
    yuckily Member Posts: 22 New User

    Hi Mick,

     

    I’m afraid you haven’t signed out your Acer ID. 

    Could you help to sign out again and check if there is any error message showed? Maybe I could clarify what happened from the error message.

  • Mick560
    Mick560 Member Posts: 10 New User

    ok, thanks

This discussion has been closed.

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