windows vista not genuine

Gruffa
Gruffa Member Posts: 4 New User

Hi i have recently had to install a new motherboard and since then i keep getting an activation window appearing asking me to activate now. when clicking on activate it tells me the activation key is wrong and to contact Acer. I have the Serial number and the windows key. help please

Gruffa

Answers

  • laurent_14
    laurent_14 ACE Posts: 10,322 Trailblazer

    Hello Gruffa,

     

    Is it an Acer motherboard?

    France
  • Gruffa
    Gruffa Member Posts: 4 New User

    No i believe its not an Acer

  • laurent_14
    laurent_14 ACE Posts: 10,322 Trailblazer

    Hello,

     

    The pre-installed windows (COA) works only with an Acer motherboard of your computer model.

    It's necessary to check it like this (example MB.PT401.001):

     

    Image-1.jpg

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Indicate me the part number of your Acer motherboard and the computer model.

    France
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