My V5-571 battery does not charge

vinayakbhat82
vinayakbhat82 Member Posts: 3 New User

My V5-571 is just over 1 year old and is very sparingly used. Recently I see that the battery is not charging. It says "0% available (plugged in, not charging)". However, battery indicator on the taskbar does momentarily show "charging" for a second or so. With that kind of usage, I would be shocked to replace the battery. Please advise.

Answers

  • ajay_1988
    ajay_1988 Member Posts: 77 Enthusiast WiFi Icon
    Kindly first check with your A/C Adapter. It might be faulty
  • vinayakbhat82
    vinayakbhat82 Member Posts: 3 New User

    Hi ajay_1988

     

    I forgot to mention that I can run the laptop by connecting the power cord. Only problem is that it doesn't charge the battery. With that background that I can run my laptop powered by AC adapter plugged in, would you still feel that A/C adapter is faulty?

  • ajay_1988
    ajay_1988 Member Posts: 77 Enthusiast WiFi Icon
    Then your battery has issue. kindly check it with a new battery
  • vinayakbhat82
    vinayakbhat82 Member Posts: 3 New User

    Bad battery is the best guess I have so far. But, can the battery develop problems in just 1 year especially when the laptop is not heavily used. I would not want to simply spend in a new battery if battery is not the problem. I'm looking for more ways to debug the cause of the problem.

  • ajay_1988
    ajay_1988 Member Posts: 77 Enthusiast WiFi Icon
    Bro you take the laptop to a shop and first check it with a new battery and if its charging and working fine only then you purchase the battery.
    Checking is free
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