Acer Aspire V5-571P-6499 recovery media not working?

zelky
zelky Member Posts: 6 New User

Hi,

 

I am trying to restore an Acer Aspire V5-571P-6499 using recovery media purchased from the US.

 

Every time I try to boot from the "System Disc" it tells me it needs to be booted in the opposite mode i.e. if the bios is set to legacy bios, it tells me the disc needs to be booted via uefi mode.

 

When I chang it to uefi mode in bios and reboot, I get told that the disc needs to be booted via legacy bios mode.

 

As a result I cannot boot from the "Systyem Disc".

Answers

  • JackE
    JackE ACE Posts: 44,906 Trailblazer

    Try switching the D2D mode in the bios.

     

    Jack E/NJ 

    Jack E/NJ

  • zelky
    zelky Member Posts: 6 New User

    Hi JackE,

     

    Thanks for having a look.

     

    'D2D mode' was enabled so I disabled it and rebooted. Unfortunatly I'm still having the same problem.

  • JackE
    JackE ACE Posts: 44,906 Trailblazer

    Are you trying to recover Win8, Win8.1 or Linux?

     

    Jack E/NJ

    Jack E/NJ

  • zelky
    zelky Member Posts: 6 New User

    Windows 8.

  • zelky
    zelky Member Posts: 6 New User

    Sorry I should have mentioned the original hard drive is not in the laptop anymore so the original recovery partition is not on the hard drive.

  • JackE
    JackE ACE Posts: 44,906 Trailblazer

    OK. You're not the only one with the problem. Check this one out, esp near the end, for things to try.  http://community.acer.com/t5/Windows-Tablets/Acer-Iconia-W700-Recovery-using-System-DVD/td-p/26357

     

    The easiest is to make sure the recovery disc is first in order to boot in the bios.

     

    Jack E/NJ 

     

    PS: Please let us know how you're progressing on this. Thanks. 

    Jack E/NJ

  • zelky
    zelky Member Posts: 6 New User

    Hi JackE,

     

    I nuked the hard drive using "DBAN" then tried again and the system booted from the system disc.

     

    I had installed a version of Windows 8.1 whilst waiting for the discs. That may have been the problem.

  • JackE
    JackE ACE Posts: 44,906 Trailblazer

    OK, what's happening now?

     

    Jack E/NJ

    Jack E/NJ

  • zelky
    zelky Member Posts: 6 New User

    The install has completed successfully so everthing is working fine.


    Thanks for your suggestions and time Jack E

  • JackE
    JackE ACE Posts: 44,906 Trailblazer

    Congrats!

     

    Jack E/NJ

    Jack E/NJ

This discussion has been closed.