Problem With Acer Aspire e1-470 (Windows 7 x64)

hakim
hakim Member Posts: 3 New User

Hello,
i use Acer Aspire E1-470 and using Windows 7 x64 and i install LAN Drivers but its not working... trying many times... only LAN Drivers not working..can u help me ?

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Answers

  • laurent_14
    laurent_14 ACE Posts: 10,328 Trailblazer

    Hello hakim,

     

    What driver have you installed under Win7-64bits?

    Do you know the model of Realtek Lan device?

    France
  • hakim
    hakim Member Posts: 3 New User

    i download Driver Realtek Lan at acer.. Windows 8.1 x64 bit.. i already try uninstall and install its..but its the same... error code 39.. hmm.. Acer e1-470 does not support windows 7 ? only realtek lan

  • laurent_14
    laurent_14 ACE Posts: 10,328 Trailblazer
    Answer ✓

    Hello,

     

    The error code 39 means "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing."

    See KB310123 - Error codes in Device Manager

     

    Apparently, you don't know the model of Realtek Gigabit Ethernet.

     

    You'll find below the driver for Gigabit Ethernet on PCI bus (Realtek website) - download this one:

     

    7.0802014/3/245983k
    France
  • hakim
    hakim Member Posts: 3 New User

    thx...its working Smiley HappySmiley Very Happy

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